Once in "production" (not Demo/Trial) environment, there is no formal process for Tidy to "just delete" data. The simplest workaround is to start over with a new Tidy account. Sign up for another free trial, click on the 'Buy Now' button, and follow the sign-up steps again. When it's time to pay, choose the bank deposit option so you won't be charged a second time. Remember, you need a different URL for the new trial. If you want to use your original URL again, please contact our team for help.
You may make use of the Export/Import function to selectively copy the records in tables for
- Customers
- Users
- Suppliers
- Material Items
from your current account to the new account. (If there is any data in there, you will need in the new environment.)
Have a look at similar frequently asked questions or visit our FAQs page for more information
