FAQs

Why is the pricing incorrect when creating a new Purchase Order?

When creating a Purchase Order (PO), the system suggests the item price based on the following order:

  1. Catalogue Price – if it's set up
  1. Last Price Used – from the most recent received PO
  1. Item Cost Field – usually used only the first time

To make sure the PO uses the most up-to-date material pricing from Global Settings, you’ll need to enable the Catalogue Pricing feature.  

You can do this by going to:
Global Settings → Company → Sales & Purchases (tab) → Purchase Order (section)

Once enabled, you can update catalogue prices manually per item, or in bulk using the material import/export tool— if you have a supplier price book to upload that is also useful.  

Still have questions?

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