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Set up customer portal

The Customer Portal is a web application that provides a platform in which your customers can view the details of projects where they are the customer. Only charge information will show up and they will not be able to edit any details. Visibility of each project can also be set on an individual project basis.

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Step 1.

For a customer to access the Customer Portal, they need a unique Auth ID and the TidyEnterprise URL that will be necessary for user registration. This can be sent automatically via an invitation email directly from TidyEnterprise.

Step 2.

Check the Customer Portal checkbox and the Email link on Save? checkbox and specify the customer email addresson the customers edit page. Click save on changes and all necessary details will be sent to the customer for registration.

Step 3.

The customer can click the link within the invitation email and enter the URL and Auth ID. The customer will then be able to see the details of a project.

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