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How to reactivate a user

If you have deactivated a user, but wish to use it again, you can reactivate their account.

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Step 1.

To see all deactivated users, head to the Global Settings tab and click on Users.  

Click Advanced next to the search bar.

Step 2.

This will open a pop up box where you enter filters to search users.

Tick the Include Disabled box to show deactivated users.

Step 3.

You will now be able to see deactivated users greyed out.

To reactivate a user, tick the Enabled box.

Then click the Edit icon.

Step 4.

You will then see the user’s profile.

Remove the End Date for the user.

Step 5.

Click Save.

The user is now reactivated.

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