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How to create backorders with insufficient stock

This guide explains how to create backorders in TidyStock when there is insufficient stock to fulfill a sales order. Follow these steps to sell available stock, place remaining items on backorder, and manage the process efficiently.

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Step 1.

Navigate to the Sales & Purchases tab and click New Sale.

Enter the customer details, select the items, and specify the quantities.

Step 2.

The index on the right shows the material item’s inventory. When there is insufficient stock, a warning message will appear.

You can then:

  • Save as Order: Saves the sales order as a draft, allowing you to review or modify it before finalising. This does not generate an invoice or dispatch items.
  • Save and Invoice: Saves the sales order and immediately generates a customer invoice, marking the order as ready for dispatch. Use this when you intend to fulfil the order promptly.

Step 3.

If the requested quantity exceeds available stock when you click Save and Invoice, TidyStock displays an Insufficient Stock notification with updated options.

Step 4.

After selecting Sell available items, put remainder on backorder, TidyStock processes the order as follows:

  • Primary Sale: A draft sale is created for the available stock, marked with Status: Draft. You must manually convert this draft into a completed sales order (see Step 5).
  • Backorder Sale: A separate sales order is created for the remaining items, marked with Status: On Order. This order is assigned a Code Number appended with an “A” (e.g., if the primary sale is SO202, the backorder is SO202A).
  • The backorder sale remains pending until sufficient stock is available.

Note: The Status: Draft for the primary sale indicates it is not yet finalised. The Code Number (e.g., SO202A) helps you track the backorder in the sales index.

Step 5.

To fulfil the backorder when new stock arrives, follow these steps.

Convert the Draft Sale:

Locate the primary sale (e.g., SO202, Status: Draft) in the Sales & Purchases tab.

Open the draft sale, review the details, and click Save and Invoice to convert it into a completed sales order.

This generates an invoice and prepares the available stock for dispatch.

Step 6.

Check Stock for the Backorder:

Go to Advanced Search in TidyStock.

Set the Status filter to On Order to find backorder sales

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