How to void or adjust a credit payment

This guide explains how to void a payment for a patient. You may want to void a payment if it was entered incorrectly or created accidentally.These steps work for credit payments and credit refunds only, if you want to do a similar thing for invoice payments, follow ‘How to void or adjust an invoice payment’.

How to void or adjust an invoice payment

This guide explains how to void an invoice payment. If a payment was made in error or contains incorrect information/ values, you can void it.

Financial reports

Financial reports is where you can access and download various reports for your financial activity.

How to make a pre-payment

This guide explains how to make a pre-payment. This is essentially making a payment into a patient’s account. This will become part of their account credit, which can be used when making future payments.

How to link an invoice to Xero

This guide explains how to link an invoice to Xero.