What happens when I clear the demo data in the trial?
Which Tidy product is the best for when we only need to manage time, materials and track the resources onto projects?
How do I log into my Tidy account?
I am about to buy a new computer. Is your system compatible with Macs?
How do I clear all the inventory so I can test out my trial?
Shall I clear my own data in the trial when I want to purchase the product?
Can you resend my activation email for my trial?
Which plan is best for my business?
How do I reset my password?
How many users can I have? How much does each user cost?
I want to sign up, but my trial has expired. What do I do?
What is the notice period for cancellation?
How and where can our customers view the details of their subscription?
How can customers submit a feature request for the Tidy application?
Can you confirm that we are not locked in after trial and can cancel at any time?
How long will I receive support after signing up and how much does it cost?
We're a non-profit organisation, are there any special pricing plans available?
How do I update my payment card information
What subscription currency do I select?
How do I upgrade/downgrade my subscription?
Can we integrate with Shopify?
Can we have 'add ons'/ codes/ input boxes? We have too much information to fit into the description boxes?
Do you link to WooCommerce?
Can TidyStock be integrated with WordPress for an eCommerce platform?
How do I connect to the Xero Demo Account?
What will I do because QuickBooks Desktop is being discontinued?
Do you link to ebay for inventory management?
Does Tidy connect to a Point-of-Sale terminal?
How many material items can we have in the Tidy software?
What is the process when there is an enquiry from a potential customer?
Can I import my quotes and have reminders set up?
Is there QR code generation/ reading support?
When a purchase order has been approved can a team member change green status to sent, rather than the manager having to do it?
Do you have detailed instructions about uploading a bulk product file please?
I am having trouble reformatting the file to be able to upload data. What do I do?
Why can't I split orders and make child orders? any items I wish to invoice later are being invoiced immediately.
I buy and sell in USD for some customers, but when setting up a new material item, I can't select USD. Why is that?
How do I submit a query through chat support?
Why can’t I see the customers screen/ list?
I can’t login, it says my email and password are incorrect?
Why is my screen freezing, I have to log out and log back in?
Let us know what you're looking for and we'll get in touch with a solution for you
